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Haverfordwest

 

43 Cartlett

Haverfordwest

SA61 2LH

 

 

Pembroke Dock

 

38 Meyrick Street

Pembroke Dock

SA72 6UT

Main Offices

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Consumer Line - 03454 04 05 06

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Mon to Fri - 9am to 5pm

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Jobs

Part-time Welfare Benefits Caseworker Required

(Better Advice Better Lives Project)

 

We require an experienced, enthusiastic and fully qualified adviser to provide and maintain in-depth casework to individual clients referred by health care professionals or self-referred; in healthcare settings across Pembrokeshire.

The role is part of a small team, under the management of the Advice Services Manager, and all aspects of welfare benefit advice will be undertaken, from initial advice to form completion and appeal submissions.

 

The successful candidate will have recent and ongoing experience in advice work (preferably, but not exclusively, within Citizens Advice) and will be a highly motivated strong team player with excellent interpersonal skills.

 

Location              Haverfordwest and Pembroke Dock offices and outreach venues  

                              across the County                                                            

Duration            18mths fixed term contract

                              (March/April 2018 to September 2019) subject to satisfactory            

                              completion of probation period

Hours                   20 per week (over 3 days)

Annual Leave     28 days (including BH) pro rata

FTE Salary            £21,026 to £23,060 (depending on experience)

                               (Actual salary £11,365 - £12,464)

Pension                Workplace pension applies after 3 months.

 

Closing Date        30th January 2018 – 4pm

Interview Date   08th February 2018

 

Download application pack

 

 

 

 

Part-time Welfare Benefits Appeals Caseworker required

(funded by Access to Justice)

 

We require an experienced and enthusiastic caseworker to provide support and representation to clients at tribunal hearings.  The successful candidate will have recent and ongoing experience in advice work (preferably, but not exclusively, within Citizens Advice) and will be a highly motivated strong team player with excellent interpersonal skills.  The position will require maintenance of client files, strict adherence to deadlines, ability to write appeal submissions and knowledge of court procedures.

 

 

Location               Haverfordwest and Pembroke Dock offices and other venues as           required

Duration              until 31st December 2018 fixed term contract

                               (subject to satisfactory completion of 6 month probation period)

Hours                    28 per week (over 4 days)

Annual Leave     28 days (including BH) pro rata

FTE Salary            £17,617 pa pro rata

                              (Actual salary £13,331 pa)

Pension               Workplace pension applies after 3 months.

 

Closing Date       19th January 2018 – 12 noon

Interview Date   30th January 2018

 

Download Application Pack